West Town Mall Directory Map

West Town Mall in Knoxville, Tennessee ranks among the best shopping places in East Tennessee. Our team at NYCMallPedia created this interactive directory map to help visitors find stores and move in the mall without problems By means of the map below you can see where stores are and plan your trip before leaving.

To find a specific store, use the search at the top left of the map, simply type the name and it will appear quickly. Otherwise browse through the categories to see what is available. For a closer look, scroll with the mouse over the map or use the buttons at the bottom right to zoom in, zoom out, or go full screen.

The mall has two floors: LL and UL. Click the labels at the top right to switch between levels and check stores on each. Clicking on a store pin will give you more details about that store; handy when you want to know exactly where it is.

How To Use This West Town Mall Directory Map

West Town Mall is anchored by Dillard’s, Belk, Dick’s House of Sport, and JCPenney. Those big stores stand at different ends of the mall and attract many custmomers.

It opened in the early 1970s. Located in the west part of Knoxville, in the West Hills neighborhood, beside Interstates 40/75 and Kingston Pike. Initially it was one level, but later grew a lot. It belongs to Simon Property, one of the big mall companies.

West Town Mall is seen as the main shopping place in East Tennessee. It has more than 150 stores, and more than 40 are exclusive to the Knoxville area. That gives a great mix that is hard to find anywhere close.

Besides the anchor stores, there are good brand shops and eateries like Apple, The Cheesecake Factory, Loco Burro, Cinebarre, Altar’d State, H&M, Bliss, Coach, Vera Bradley, Sephora, Pottery Barn, and Williams-Sonoma. So, whether you want to eat something good or buy something nice, you have a lot of choices.

It recently received an update of the inside space. Now it feels fresher than before. Although some think that the stores could use new brands like Crate & Barrel, The Container Store, or Primark, who would fit well with room for more restaurants.

West Town Mall also offers good guest services. The Dining Pavilion has televisions, free charging areas, free WiFi, and a modern play area. Those details make a diffrence, especially for families spending several hours here.

Recently some new stores started, with several built at the same time. That shows that the mall still attracts tenants and stays active.

During holidays the mall gets really busy. Big shopping days, like Saturday before Christmas, remind people of the time before online buying. It stays a place where folks come in crowds.

Compared to East Towne Mall on the other side of Knoxville, West Town Mall held up better over the years. East Towne once had a cool style with a tent ceiling reminding people of the World’s Fair Amphitheatre and many neon lights, but West Town Mall passed it after renewal. East Towne lost stores over time, while West Town Mall kept growing.

The mall is located right by exit 380 of I-40, so it is easy to reach from downtown Knoxville or from outoftown.

This interactive directory map was correct during creation, but because stores change, it will be updated. Bookmark the page to easily check before your next trip.